Frequently Asked Questions

We’re sorry for to hear this, please contact us on 01372 747 500/ [email protected]

Our Look Good Feel Better volunteers are not medically trained so cannot recommend specific products which are definitely suitable for people undergoing treatment for cancer.

Your cancer nurse or oncologist may be able to advise you if there are any specific ingredients which you need to avoid so we always suggest that people speak to their medical team prior to trying any new products during chemotherapy. Your doctor will also have your medical history available and if appropriate can provide a list of ingredients which should be avoided.

Look Good Feel Better are not experts in hair care however our friends at Cancer Hair Care are! Please get in touch with them, they offer one to one support and we’re sure they’ll be able to give you some guidance.

Here are their contact details – https://www.cancerhaircare.co.uk/ [email protected] / 01438 311322

Look Good Feel Better are unable to use pre-owned hair accessories and wigs but thank you for thinking of us. There are many wig banks operational around the Country which you can find by a quick Google search.

Typically you are not able to have microblading or tattooing in the middle of cancer treatment. You will need to check with your GP, CNS, consultant or oncology team to confirm if you are able to have your this microblading/tattooing done following your treatment; they may need to look at your medical history and confirm if there is any reason that you shouldn’t have the treatment done or if you need to wait a bit longer for your body to fully recover.

We’re sorry that we can’t give you any more advice. As we are not medically trained we are unable to confirm if it would be safe for you to have microblading/tattooing. We are unable to recommend microblading or medical tattooing artists.

Our services are available for anyone with a cancer diagnosis, including men, women and young adults.

We always aim to create a warm, supportive, and friendly atmosphere, so our in-person workshops are typically limited to 8–15 participants*, depending on the venue.

If you’re joining an online session, group sizes can vary, with some workshops accommodating up to 100 attendees!**

No matter the size, our experienced team ensures everyone feels comfortable and included.

*Skincare & Makeup, Hand & Nail Care, and Styling for Confidence Workshops.

**Haircare Workshops.

We continuously work hard to ensure that our services are provided at no cost to our attendees.

If you would like to make a donation to Look Good Feel Better which will allow us to continue offering our vital services free of charge, you can make a donation via our website at https://lookgoodfeelbetter.co.uk/donate/.

We kindly ask that only registered attendees join us for the workshop. We understand that attending on your own may feel daunting, but our friendly team and supportive atmosphere are designed to make you feel at ease.

Limiting the number of attendees per workshop also helps us to manage space effectively, ensuring a comfortable environment for everyone.

If you require a chaperone for a specific reason, such as language translation, please contact us on 01372 747 500 or [email protected] so we can do our best to facilitate.

For any accessibility queries, please contact us on 01372 747 500 or [email protected] so we can do our best to ensure that your needs are met.

Each workshop will generally last for two hours. For in-person workshops, ensure to arrive 5-10 minutes prior to the start time received in your confirmation email to ensure we begin the session on time.

Our workshops generally last the entire two hours. If you need to leave more than 15 minutes early then we would suggest rearranging your booking so that you can fully benefit from the session.

Please contact us on 01372 747 500 or [email protected].

We completely understand that plans can change, whether due to a scheduling conflict, feeling unwell, or simply not being up to it on the day. If you need to amend, reschedule, or cancel your workshop booking, we’re here to help.

Simply follow the link in your confirmation email or give our friendly team a call at 01372 747 500 or email us at [email protected].

Our Skincare & Makeup, Hand & Nail Care, and Styling for Confidence workshops are designed as a one-time session per person, per diagnosis. If you’re looking for additional support, we offer a wide range of helpful tutorials that you can access anytime via the tutorial library right here on our website: lookgoodfeelbetter.co.uk/tutorials.

Everything will be provided on the day however if you have a foundation and concealer which are your perfect shade then please feel free to bring them. If you would like to bring your own brushes then you are welcome to do so – please ensure they are clean.

You will also receive a Skincare & Makeup Guide which is yours to take home but if you’d like to bring a pen and paper to write your own notes then you are very welcome.

You are encouraged to do your own makeup. Our volunteers will be there to provide you with lots of tips and tricks and assist you if you are struggling.

Our gift bags are pre-packed and we do not have an unlimited supply of products and work with what is generously donated by the brands that support us.

If you have known allergies or a preference on what products you use then please bring your own to use during the workshop.

We’re deeply sorry to hear this and want to support you in any way we can. Please don’t hesitate to reach out to us at 01372 747 500 or [email protected], and we’ll be happy to assist you.

Yes, each of our lead volunteers are industry-trained specialists. We require a formal qualification (NVQ level 2+) or previously trained by a cosmetic brand or have a year’s hands on experience in the relevant industry to volunteer in our workshops.

• Apply via our website
• Have an introduction call with the Look Good Feel Better team
• Undertake volunteer training
• Observe a workshop
• Decide if you’d like to become a volunteer!

Our in-person workshops are two hours long, with 30mins either side to set up and pack away – we’d need you for a total of 3 hours per workshop.

We ask that volunteers commit to attending three workshops per year (9 hours total).

It varies from workshop to workshop. If you are only available at specific times then get in touch and we’ll check what times the workshops run in your area.

Typically we have between 9-15 attendees, depending on the venue.

Generally between 2-3, depending on the venue. At our virtual workshops there will be one volunteer.

No need to worry about bringing anything – everything you’ll need will be delivered to the venue. Just bring your vibrant, positive self, and we’ll take care of the rest!

No, you are more than welcome to sit and observe the session. If you feel like you’d like to get involved then please let one of the other volunteers know or you may find yourself naturally lending a hand where it feels right.

Our workshops are designed to be uplifting and empowering, creating a supportive space where participants can connect which each other.

However, we understand that the topics we address can be deeply personal, and it’s natural for some emotions to arise. Our team is here to ensure that everyone feels supported throughout the session.

While many of our attendees want to leave cancer ‘at the door’, using the session as a welcome distraction, others might want to share more about their personal story.

We request that you do not ask any personal questions but simply be an ear to listen if they want to talk about their feelings. During our online training we provide an overview of cancer and types of cancer treatment however we are non-medical and do not offer any advice on treatments, including supplement and product recommendations.

Yes of course! Please pop us a message on [email protected] or phone 01372 747 500 for a chat with one of our lovely team members.

Excellent! Please apply via our website at https://lookgoodfeelbetter.co.uk/volunteer/ and a member of our team will be in touch!